Recreational Associate

Collegeville, PA
Part Time
Student (High School)

Simplex currently has an opening for a recreation associate for a busy community center located in Collegeville, PA. This position is part time up to 20 hours per week Monday through Saturday.

Responsibilities and Duties:

  • Provide light housekeeping as needed. Maintain a neat and tidy front desk area at all times while keeping the organization of files and other resources readily available.
  • Honorably handle payment transactions.
  • Setting up activity equipment such as tables, instruments, electronics, etc.
  • Supervise the Kids Korner and help or independently run the programs scheduled for that day. 
  • Assist SW/UPT staff in conducting sports, games, and events.
  • Assisting participants during activities.
  • Exemplify the character and professional integrity of the facility and Simplex Wellness.
  • Serve as the first point of contact for members, visitors, vendors, staff, and guests ensuring proper check-in procedure is followed for anyone entering the facility.
  • Open/close facility and maintain safety and cleanliness of the facility.
  • Conduct fitness orientations and provide education/information to members.
  • Assist in supervising the floor while building member relationships, monitor safety, and provide feedback when warranted.
  • Encourage member participation through regular engagement promoting challenges and events.
  • Promote the offerings and outreach activities at the facility to increase participation and retention.
  • Have a working knowledge and comply with all policies and procedures set forth by the facility and SW such as age policy, emergency action plan, and etiquette policy.
  • Utilize exceptional situational awareness to provide a positive experience for all passholders and teammates. 
  • Demonstrate sound understanding with ability to promote nutrition programs offered through Simplex Health.
  • Coordinate with the Recreation Manager to assist in all off site activities such as health fairs, program preview parties, and other special events.
  • Perform administrative tasks associated with operations as well as other projects and duties as assigned by your Recreation Manager.
  • Can utilize and train effectively on SW software.
  • Always on time and in uniform.
  • Focused on the team, both site and company wide, over self.
  • Provides excellent customer service throughout all aspects of position.
  • Maintain exceptional communication channels between other employees, management, and township personnel. 
  • Answer phones in a friendly and professional manner assisting callers with a variety of questions. 
  • Fully handle questions/ issues/ complaints from members via phone calls, emails and face to face interaction. 
  • Accurately input membership, programs registrations, and POS into onsite software and process the associated fees. Competency in operating software effectively during high traffic periods is required.
  • Balance customer service skills with business logic to create the best solutions to resolve member issues.

Role Requirements:

  • Maintain up to date CPR/AED certification.
  • Adhere to clearance requirements of the facility. These clearances must be updated every 36 months.
    • FBI Clearance
    • PA State Criminal Background
    • PA Child Abuse Clearance
Hourly Wage: $14-$16 based on experience


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